@iQOO Care

Hello iQOO Team,

I am using the iQOO Neo 10 smartphone, and I have noticed several issues with the camera performance:

1. In both Photo Mode and Portrait Mode using the front camera, the pictures appear unnatural. The colors look faded, with excessive white tones and no proper color balance.

2. The rear camera also needs improvement in terms of color output and natural tone.

3. In videography (both front and back), there is no background blur effect. Please add a blur/background separation effect to make videos more cinematic.

4. The portrait mode blur effect looks artificial. It needs refinement for a more realistic background blur.

5. In slow-motion recording, the video becomes blurry if the subject is even slightly far. Please fix this issue.

6. The night mode performance is poor, and photos taken in low light appear dull and lack detail. Please enhance the night and low-light photography quality.

This front camera issue is affecting many users, not just me, so please fix it as soon as possible.

Also, after installing the latest update today (Version: PD2453EF_EX_A_15.0.9.5.W30), the game GTA Vice City is not running properly. Please optimize the system to support such games smoothly.

I hope you will release a new software update soon to fix these problems. Thank you.

Regards,

Ankit Malviya