The All-New Vivo/iQOO Service Center 2.0 – Everything You Need to Know ✨

Dronzer

2025-08-18 17:20

1️⃣ Stunning Interiors


The center has undergone a massive makeover—easily 100x better than before. Photos don’t do justice; in real life, it looks 10 times more beautiful.

The old steel seats are gone, replaced with premium sofas, and the new flooring adds to the classy vibe.


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2️⃣ Smart Token System


Forget the old physical tokens! Now, you simply provide your phone number and name to the staff, and your token is generated digitally.

A live display on TV shows real-time updates like “Token Generated”, “Under Repair”, or “Completed”.

Even better, a voice announcement calls your number: “Token No. 31, please visit the counter.”

This is transparency and technology at its best!

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3️⃣ Live Repair Feature


Finally, you can watch your phone being repaired right in front of you.

It’s super cool, builds trust, and takes transparency to another level.


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4️⃣ Premium Point (Coming Soon)


The exclusive Premium Point isn’t available yet, but it’s on the way.


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5️⃣ Comfort & Refreshments


While waiting, you can enjoy refreshments, read newspapers, or go through journals—making the experience pleasant and stress-free.

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6️⃣ Real-Life Experience


I noticed a customer with an iQOO 9 Pro facing a green line issue after a software update.

Even though the phone was out of warranty, the staff confirmed it would be repaired free of cost since it was a brand issue, not the user’s fault.

That’s commendable service! 👏

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💡 Final Note:


The staff are exceptionally polite and professional. Their behavior makes you feel like you’re dealing with your own company.Also,we should keep in our mind that this is the service center of Asansol,West Bengal which is a Tier 2 city.Considering this level of service, it's actually HEAVEN for users!😍


@iQOO Connect

@NaveenYerradla

@varunganjoo

@NipunMarya



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