Hello Team,
I am facing a serious issue with my iQOO device. My phone keeps restarting automatically multiple times in a day.
A few days ago, my phone received a new software update after which the restarting issue started. To resolve this, I recently visited the iQOO Authorized Service Center, where they suggested replacing the battery. I agreed and changed the battery, but the problem still exists — the phone continues to restart on its own.
This clearly shows that the issue is not related to the battery, but rather due to the latest software update or some internal hardware issue. Since the service center’s initial diagnosis was incorrect, I request you to:
1. Provide a proper permanent solution for this issue.
2. Arrange for a software reinstallation / downgrade / patch update to fix this bug.
3. Ensure that my previous service cost (battery replacement) is considered, since the actual problem was not resolved.
Kindly escalate this issue at the earliest and provide a solution.
Thanks,
Pawan kumar