Optimize video play 4k@60 stable

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2023-11-22 21:34

YouTube lag when we play 4k@60 video and unlock Netflix hdr 4k@60 playback support plz.. in Iqoo z6 pro 

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iQOO CareOfficial

2023-11-28 9:32

Hello! We regret for the inconvenience caused to you. You can try the following:

1. Clear the running apps.
Too many apps running in the background may use too much memory, causing lag. An easy way to close all running apps is to restart your device.

2. Clear the device storage regularly with iManager app to release the device space.
Go to iManager app—Space cleanup, delete unnecessary files and/or uninstall rarely used apps. It is recommended that you keep at least 20% free storage space on your device.

3. Clear the data of issue app.
【Long-press the issue app icon>App info>Storage & cache】, click “Clear storage”. Please backup the important data on the app first.


4. Change a stable network.
If the network is unstable, apps may load slowly. Try connecting to a faster and more stable network.

5. Update your phone to the latest system version, which has improved compatibility and stability.
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iQOO Care:However, if still the issue persists please get in touch with us by using our WhatsApp service, and we will be pleased to assist you: https://api.whatsapp.com/send?phone=8527033881

2023-11-28 9:32
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