Hey Questers, 

Did you know that your iQOO phone comes equipped with cutting-edge 5G technology? With 5G, you can experience lightning-fast internet speeds, seamless streaming, and lag-free gaming like never before! 🌐📶

Get ready to explore the endless possibilities of 5G right at your fingertips!

What are the benefits of 5G

5G, the advanced successor to 4G LTE, revolutionizes mobile connectivity. With significantly faster downloads and seamless live streaming, 5G-enabled phones offer enhanced user experiences, marking a leap forward in speed, performance, and connectivity for a wide range of applications and services.

How to troubleshoot your 5G connection

If you cannot connect to the 5G network, please check the methods to connect below.

Step 1: 5G Data Plan & SIM Card

Step 2: 5G coverage Area

1. JIO 5G coverage area

Please ensure that you have in 5G coverage area. List of cities having 5G network coverage can be found at www.jio.com/5g.

2. Airtel 5G Coverage Area

Please ensure that you have in 5G coverage area. List of cities having 5G network coverage can be found at www.airtel.in/airtel-5g-cities.

*5G services are currently available in specific regions, with expansion plans as the infrastructure develops. Even if you are in a 5G service area, you may not be able to use the 5G network service depending on the network conditions of your network provider.

Step: 3 Enable 5G on Your Phone

Note:

1. If the Jio/Airtel app prompts that "your device does not support 5G", the likely reason is that the particular model isn't listed among the 5G-compatible models displayed on the operator's system. For avoidance of doubt, it is clarified that this notification does not impact the actual functionality of your mobile phone for 5G usage as the actual synchronization with the network operator may take some time in few instances. Highly appreciate your support and understanding.

2. Failure to activate the VoNR (5G calling) service may affect 5G network registration during a call. Currently the VoNR service is only supported in some cities. Consult your carrier for details, After activating the VoNR service, the display of 4G or 5G during a call depends on the carrier's network.

Happy Questing, 

iQOO Connect