Here's How to Unblock a Blocked IMEI Number

iQOO Connect Official

2024-04-09 15:13

Hey Questers, 

Recently, there have been a lot of discussions around the news that the Ministry of Industry and Information Technology of India authorises mobile operators to lock mobile phones (IMEI blocked) suspected of fraud. 

Figure 1, view larger image

Here is a detailed troubleshooting guide for users on how to appeal if they are facing any issues or if their devices are locked:


In case your IMEI number is blocked, here are some quick pointers for you to check and fix the issue:


Blocked IMEI unblocking guidelines

Part 1:


First, check whether your device has been blacklisted through any of the following 3 methods:

https://www.ceir.gov.in/Home/index.jsp#

Figure 2, view larger image

1. To know the status of a mobile device, the user has to send the text KYM <IMEI> to 14422. In its response, the application will send the status of the device.

Figure 3, view larger image

2. You can get information about their mobile device through the KYM mobile app.

Figure 4, view larger image

3. Go to the URL: www.ceir.gov.in. Scroll down a bit, and it will show the section: KYM

Figure 5, view larger image

Part-2:

If your phone has been blacklisted, kindly visit the below-mentioned portal for unblocking.

https://ceir.sancharsaathi.gov.in/Request/CeirUserUnblockRequestDirect.jsp

Figure 6, view larger image

Part-3:

For more support, you can connect with the CEIR Helpdesk directly. 

https://www.ceir.gov.in/Home/contactus.jsp

Figure 7, view larger image


Happy Questing, 

iQOO Connect

Tips & Tricks