I have an iQOO Neo7 as my device and some time it's occurs that it got restart automatically when in normal using. I have faced this issue while watching YouTube, sometimes just in a normal use, and also while playing games.
I have faced the automated restart issue upto 3-4 times until now. Please help me how to resolve this.
323863
2024-12-27 17:21
389233
2024-10-05 7:25
iQOO CareOfficial
2024-06-24 10:39
1. You phone may restart if the power button and volume buttons are stuck in the protective case or accidentally pressed for longer than 12 seconds in a pocket.
2. Go to Settings > Shortcuts & accessibility > Task timer, and check whether Scheduled power on/off is on.
3. At low or high temperatures, your phone's protective safeguards will be triggered to turn off or restart your phone.
Please use your phone in areas with an ambient temperature of between 0 degrees and 35 degrees.
4. Uninstall incompatible apps.
Incompatible apps downloaded from sources other than V-Appstore may cause your phone to turn off or restart. You are recommended to back up your app data and uninstall the apps.