iQOO 13 Display Panel Gap

hemanthjamili

01-05 0:19

Hi, I have pre-booked and purchased iQOO 13 mobile phone and My mobile device is having panel gap issue.

It's not a visual effect instead, the gap is enough to place paper or thin card.

Is this a major problem? Is it possible to get a replacement for this? 

#iqoo13 #iqoocare @iqoocare

iQOO 13

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ALL COMMENTS 8

iQOO CareOfficial

01-06 16:40

Hi, we understand your concern. This is normal as the touch screen and middle frame are separate components. The tolerance ensures proper assembly and won’t affect the phone's normal use. The device has a dust and water-resistant seal that won't be affected by this. Its protection remains reliable, and it’s passed thorough quality checks. You can use it with confidence.

However, please get in touch with us by using our WhatsApp service, and we will be pleased to assist you: https://api.whatsapp.com/send?phone=8527033881
1 Reply

2478520:Iqoo 13 2024/25 is a good phone but it is having a panel gap problem,

01-06 21:32
0 Reply

Sandeep24

01-05 21:56

Same thing found in iqoo neo 9pro too
1 Reply

NITINModerator

01-05 13:09

1 Reply

RockyFTWModerator

01-05 2:49

Hi, 
Our team is working on it. There will be an announcement soon on this.
3 Reply

2482911:Team is working on what ?

01-08 3:34
0 Reply

2555180:When will announcement on there?

01-25 13:48
0 Reply

2573415reply2482911:Working on ?

01-30 16:29
0 Reply