Phone performance

02-09 13:38

My iQOO neo 9 pro performance is low while I was playing bgmi game was lagging or fps was very low and phone heating battery draining so many issues facing in this device

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iQOO CareOfficial

02-12 16:31

Hello! Sorry for the experience you had. We will surely help you with this.
Please don`t worry, here are some methods for you:

1. Update your phone to the latest version;

2. Go to Settings> Applications>All Applications>Camera/The App>Internal storage>Clear cache.

3. Please check whether you are using the application's updated version;

4. Access Settings>More settings>Backup & Reset>Restore(Reset) all settings. Don`t worry, no data or media will be deleted;

If still, the issue persists please get in touch with us by using our WhatsApp service, and we will be pleased to assist you: https://api.whatsapp.com/send?phone=8527033881

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1034813：I follow all the instructions but prblm not solved

02-14 22:47

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