[GUIDE]iQOO Neo 7 Pro – Power Button Not Working (Android 15 / Funtouch OS 15) | Full Diagnosis + Fix Insight

### 📌 Summary:

My iQOO Neo 7 Pro’s **power button gradually became unreliable**, and eventually stopped working completely. The issue wasn’t hardware — it was deeper, and possibly tied to recent system behavior after Funtouch OS 15. I did a full diagnosis myself, and here’s everything I learned, including what could be causing it, what I tried, and how support is responding.

---

### 🧠 What Happened:

The power button issue started subtly:

* Rare, occasional failures — screen wouldn’t turn off/on

* Sometimes showed power menu on a single press

* Then, **over a few days**, the issue became **frequent**

* Eventually, the button became **completely unresponsive**

Important: the **button still clicked normally**, wasn’t stuck, and hadn’t been physically damaged. So I suspected the problem wasn’t hardware-related.

---

### 🧪 How I Diagnosed It:

1. ✅ **Key Event Logger / Button Mapper**

   * Volume buttons showed up correctly.

   * Power button press showed **no response** — this confirmed the OS was not registering it.

2. ✅ **Safe Mode**

   * Rebooted into Safe Mode to rule out third-party apps.

   * Problem remained — **not app-related**.

3. ✅ **Update Check**

   * A new OTA update was available (details below), though the changelog didn’t mention the power button.

> 🔑 **Key Insight**: When the OS doesn’t recognize a button press — and it's not a hardware issue — the root cause is often at the **firmware, driver, or input event level**.

---

### 🆕 OTA Update I Received:

**Version**: PD2232BF\_EX\_A\_15.2.15.0.W30

**Patch Notes (Summary):**

* June 2025 security update

* Fixes for slow swipe-up gesture

* App Clone bug fix

* Lock screen improvements

* Bluetooth audio routing fix

🟡 **Power button issue wasn’t listed**, but:

* Since gesture and input handling were mentioned, this OTA may contain **unlisted input system fixes**.

---

### 🧩 Interaction with iQOO Support:

I contacted iQOO customer support and submitted detailed logs through the **Feedback app**.

* They confirmed the logs would be sent to the **technical team**.

* Support promised to follow up with:

  * A **temporary solution** within 48 hours

  * A more **permanent fix** expected in 7–10 days

They have not officially labeled it as a known issue (yet), but are investigating the case based on logs.

---

### 🛠 Workarounds I Used:

* I did **not** use Accessibility Menu or ADB commands.

* Instead, I waited for the OTA and followed up with system diagnostics.

* Also enabled **double-tap to wake/sleep** as a temporary way to control the screen.

---

### 🧠 What I Learned (And You Might Too):

* **Just because a button clicks doesn’t mean the OS recognizes it.**

* **Key Event Logger is a powerful tool** to detect whether button presses are reaching the Android input system.

* Android OEMs often push **silent background fixes** via:

  * Config flags

  * System app updates

  * Hotfix components bundled with future OTAs

* Support teams will often ask for logs — they may not say it, but logs can trigger **device-specific fixes pushed remotely**.

---

### ✅ What You Can Do If Facing the Same Issue:

1. Check if the power button physically works but doesn’t register in Key Event Logger.

2. Boot into Safe Mode to rule out third-party apps.

3. Check for OTA updates — even if they don’t mention your issue directly.

4. Submit logs using the Feedback app — response may take 48+ hours.

5. Enable screen control features like double-tap to wake/sleep while waiting.

---

### 🧠 Final Thoughts:

I wanted to post this not just as a bug report, but also as a **learning experience**. For anyone experiencing similar issues, this post offers:

* A quick way to verify whether it’s a hardware or software problem.

* An understanding of how Android input handling works under the hood.

* A reminder that **OEMs don’t always disclose every fix in changelogs**, but they often address critical input bugs silently.

Thanks to ChatGPT for helping break this down technically and suggest the best way to troubleshoot it.

Let me know if you’re facing this too — maybe we can get a better response timeline together.

---

### 📖 Glossary for Newbies:

* **OEM (Original Equipment Manufacturer):** The company that designs and builds your phone’s hardware and software — in this case, iQOO. OEMs customize Android and push system updates to improve your device.

* **OTA (Over-The-Air):** A wireless update delivered directly to your device, allowing you to install system patches or new versions without needing a computer or manual flashing.