Hey Questers, 

We are recieving lot of queries regarding IQOO Service day - Here is the complete Guide to understand about the program, how to avail and in case of non-availability what to do?

1. What is iQOO Service Day?

iQOO Service Day is a monthly customer care initiative by iQOO, offering free services and special discounts to iQOO smartphone users at authorized service centers.

2. When does iQOO Service Day take place?

It is typically organized on the second Saturday and Sunday of every month across iQOO authorized service centers in India. But now you can visit anyday in service center to avail free covers and cases but replacements of parts  on specific days. For those days - You can connect with us on Community and Stay Tuned to Our Official iQOO India Pages.

3. What services are offered during iQOO Service Day?

✅ Free Services Include:

• Handset check-up
• Software updates
• Device cleaning and sanitization
• Application of screen guard / Tampered Glass For IQOO 13 (Subject to Availability)
• Back cover replacement or application (depending on availability)

4. Are there any discounts available?

Yes, the following offers are provided:

• No labor charges for out-of-warranty repairs
• 10% discount on genuine accessories

5. Who can avail of these services?

Any iQOO smartphone user can avail of the services on Service Day by visiting a participating authorized service center.

6. Is prior booking required to visit the service center?

While it is not mandatory, it is recommended to call your nearest service center in advance to confirm availability and avoid waiting time.

7. How do I find the nearest iQOO service center?

You can locate your nearest service center by visiting the official iQOO support website or through the iQOO Care app.

8. Is data backup required before visiting?

It's strongly recommended to back up your data before visiting the service center, especially if any repair or software updates are involved.

9. Are the screen guard and back cover free for all models?

Yes, but subject to availability. Some models may have limited stock or alternative offers.

10. Can I avail of these benefits more than once?

Yes, you can benefit from iQOO Service Day every month, as long as your device is eligible and the services are available.

11. Do these offers apply to in-warranty and out-of-warranty devices?

Yes, both in-warranty and out-of-warranty devices are eligible. However, free labor for out-of-warranty repairs is a key highlight.

12. Where can I get official updates on Service Day dates?

You can follow:

• iQOO India Facebook page
• iQOO Community Forum 
• iQOO Store App notifications

Few Queries of Our Questers are Addressed Below 

@839475 -  Their can be an possibilty of Stocking out of covers of Old IQOO Device Like - IQOO 3, IQOO Z3, Z5 etc. You can list down the service center details with your device name. Will Forward and look into this.

@2401741 iQOO Provide Great Service with Empathy Towards Users - Whatever issue will be there the response will be more transparent. Few models which are old now - Is a possibilty Covers wont be available.

@3308108 Yes, for Service parts which are out of the warranty parts. You can get free labour charge on certain days.

Stay updated to the dates by following iQOO Community, Social Handles 

Please Mention Service center details in the comments - If you faced any issue above with your HANDSET NAME ie.IQOO 13

Happy Questing

Varun, Community Moderator